Privacy Policy

1. Data Retention:
   • For all registered users (including free token usage and pay-per-use), messages are securely encrypted and automatically deleted after 180 days, unless the user purchases additional storage time for specific messages.
   • Users have the option to purchase additional months of storage for each message they wish to keep beyond the default 180-day period.
   • After the purchased storage period expires, the messages are permanently deleted from our servers
2. Data Deletion:
   • Upon cancellation or expiration, all stored messages and related data will be securely wiped from our servers within 48 hours.
   • Customers can request immediate deletion of their data by contacting our support team.
   • After the purchased storage period expires, the messages are permanently deleted from our servers
3. Confidentiality and Data Security:
   • All customer data, including conversations and personal information, are treated as strictly confidential.
   • We employ industry-standard security measures, such as encryption, access controls, and regular security audits, to protect customer data from unauthorized access, use, or disclosure.
   • Our data handling practices comply with applicable data protection laws and regulations, including GDPR and CCPA.
4. Personal Information:
   • We collect only the minimal personal information necessary to provide our services, such as phone numbers and email addresses.
   • Personal information will never be shared, sold, or rented to third parties without the customer's explicit consent, except when required by law or to comply with legal processes.
   • Any personal information shared with third-party service providers (e.g., payment processors) will be limited to what is necessary and will be governed by strict confidentiality agreements.
5. User Data Rights:
   • Customers have the right to access, modify, delete, or request a copy of their personal information stored within the Coach GM AI system at any time.
   • Requests can be made by contacting our support team, and we will respond to all requests within the timeframes required by applicable laws.
   • In the event of a data breach, we will notify affected customers without undue delay and provide guidance on protective measures.
6. Third-Party Disclosure:
   • We will only disclose customer data to third parties when required by law, such as in response to a valid court order, subpoena, or government request.
   • In the event of a merger, acquisition, or bankruptcy, customer data will either be securely transferred to the new entity under the same privacy obligations or permanently deleted.
   • We do not sell, trade, or otherwise transfer customer data to outside parties for marketing or advertising purposes.
   By using Coach GM AI, customers acknowledge and agree to the terms outlined in this Privacy Policy. We reserve the right to update this policy as needed, and any changes will be communicated to customers via email or through our website